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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

Unable to install LiveCycle


Level 1

Hello, I have recently purchased LiveCycle and followed the instructions to download the software from the LWS. Unfortunately I can’t complete the installation, as it keeps asking me to Retry and looking for a file in my Temp folders (which is actually located under my Downloads). We are on Windows 10 and I saw that the Minimum Requirements notes Windows 7, XP or Vista. I’m not sure if this could be the issue? Could someone please contact me to discuss how to complete the installation?

1 Reply


Level 2

Hi sarahb,

I recently installed LCD on my Windows 10 OS. No problems, it ran throught without any issues. Where did you download the file? Maybe the file is broken?

Kindly regards