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Strange character issue in textfields


Level 3

I've created a form in Livecycle Designer ES2 for a government company.

The form contains several pages with text fields, radio buttons and check boxes.

Also javascripts to enhance the form.

I've used their company font for static text and Verdana for the textfields.

My customer uses Windows XP (SP3) and Adobe Reader 10.1.x on all of their computers.

When they open the form and start typing text in the formfields something strange happens.

It looks like that if the first key they hit on the keyboard, directly after opening the form, acts strange in the entire form.

For example:

If the hit a letter "a" as the first key, after opening the form.

The letter "a" will be followed with one or several spaces through the entire form.

Also some letters shows on top of each other.


I've tested the form on several other Windows XP computers with Reader 10.1.x and the problem didn't show.

The test where made on different locations and companies.

The problem only seems to exist on all of the computers of my customer.

Is there a known problem dat looks like this?

Maybe a third application is cousing this problem, but i don't know what it can be.

Anyone seen this behaviour before??

I recently upgraded to ES4 and exported the form using ES4, but the error seems to stay.

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