Slow Responding Dynamic Forms

[JBPTAC]

Hi All,

Is there a way to speed up the performance of a 166kb ‘Dynamic interactive form’ that has 400+ fields; each scripted, (2) image fields (for electronic signatures), (2) digital certificates, and (2) email submit buttons?

THE FORM: The form was developed in Livecycle, Version 8.2.1, and was originally 3mb. After making some simple changes to reduce the file size in both Reader and Acrobat I was able to reduce it to166kb.

THE ISSUE:  When the form is filled-out and completed (199kb) it can take up to 10 minutes to open the form, depending on the local user’s machines capabilities i.e. memory, processor speed, etc.

I assume the speed may have something to do with the digital certificates that are attached when the user submits the form.

All suggestions are welcome and appreciated

Jeff

[Former Community Member]

Using calculate events?

[BarlaeDC]

Hi,

Do you have a lot of scripts on the initialise/doc ready events?

The signature will slow the form down but only once they are signed as they will need to be verified when the document is opened to check they are valid.

Regards

Malcolm

[JBPTAC]

Yes, there are about 50 FormCalc sum functions, but only 15 are used at any given time. I have tested the form several times and the process seems to slow tremendously when the forms digital certificates are added.

[JBPTAC]

Hi Malcolm,

There are two initialze events, but they are for the Adobe generate submit buttons and there are no docReady events on  the form.

Are there settings or a way to bypass the check function, besides remove the submit buttons?

Many Thanks

Jeff

[JBPTAC]

Hi All,

I wanted to thank you for your help as I have found a solution; albeit a non-functional solution, but a solution nonetheless.

I removed the digital certificate/signature settings from the Submit buttons under the 'Sign Data and Submit Settings'; correcting the response issue.

If you happen to come up with and alternative solution, please recommend, as I would like to have another form of data verification besides and electronic signature.

Best Regards

Jeff