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Signature Showing as valid but Blank

omarb_esign
Level 1
Level 1

Hi Everyone,

I'm having an issue where an eSigned document shows that signature are valid, but there is no actual signature displaying in the signature box, its just a blank box. I am experiencing this both on Acrobat and Reader. Has anyone ever faced this before? Any idea of what happened and how to fix this?

1 Reply
omarb_esign
Level 1
Level 1

Please if anyone has an update to this issue or any input, it would be much appreciated.