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Problems exporting xml data from a pdf form

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Hello,

We made 16 pdfs forms using the Livecycle Designer ES4 and extended them with Reader Extensions ES4. We are using the trial version for the Reader Extensions because we are still in the development phase.

To extract the xml data we are using the JAVA service "FormDataIntegrationClient" with the method "exportData2". This is working fine in all cases except for pdfs that haven't been opened and saved after being extended.

Working case:

- Extend pdf

- Open pdf

- Fill in the form (optional)

- Save pdf

- Export xml data

Not working case:

- Extend pdf

- Export xml data

In this case if we debug and inspect the com.adobe.idp.Document object the element <inline> is empty. In all working cases the <inline> element contains the xml data.

Thank you very much for your help.

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