


Greetings.
Consider the following, 3-line PostScript file:
%!
(c:\\alphabet.ps) run
% End of file.
When using the PDF Generator's Create PDF service using the very same PostScript file (via Administration Console), the corresponding log file yields the following:
%%[ Error: undefinedfilename; OffendingCommand: run ]%%
Stack:
(c:\\alphabet.ps)
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Also consider that the alphabet.ps file is, in fact, in the server's C drive, and is thus in the correct location.
Several Google searches reveal to me that this is actually a fairly common issue. Users running Acrobat Distiller require the /F switch in order to access external files via PostScript's run command.
Is there such a switch (or equivalent) for PDF Generator? Is there any sort of way that I can force PDF Generator to accept run commands?
Thank you in advance.
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You could try using the more usually correct PostScript form (c:/alphabet.ps). Also try using a subfolder, the root drive may be especially protected. No idea about the /F switch, etc, sorry - just general PostScript advice. It is best to rework to avoid filesystem access completely.
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