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PDF Fillable Form created with LiveCycle-text not displayed

pattyk9846288
Level 1
Level 1

I created a fillable PDF form using LiveCycle, but some users say that they cannot see the pricing on the form.  The forms can be found at http://usslyspear.org/Reunions.htm.  Whether they open the document "2016 Reunion Registration Form" or "2016 Reunion Registration Form-PRINTABLE", some folks cannot see the pricing in the table to sign up for events.  One issue was discovered when using the Adobe Reader Windows "app" (Windows 8.1 & 10) - it would not display the pricing, but when they downloaded the desktop version of Adobe Reader, they could see it.  I've tried everything I can think of in LiveCycle to fix it, but since I see everything fine (I also have Adobe Acrobat XI Pro (desktop)), it's hard to know what to fix.  Outside of recreating this form, I would love to know what the problem is.  Thanks!

2 Replies
WASIL
Employee
Employee

XFA forms are not supported on Mobile devices.

Thanks

Wasil

jnicholas330
Level 7
Level 7

When you save your form, make sure it is set to "Adobe Static PDF Form", unless you need the extra features provided by using dynamic forms. Static forms are more widely supported.