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New Phone and Photos


Level 1

I have a form that I created with LiveCycle ES2.  Historically, it has been flawless.  I started using a new phone for photos (Samsung Galaxy S7 Edge) and now the photos won't go into the form.  The size is NOT the issue.  Although if I run them through a re-size program at 99%, they work fine.  Any idea what may be causing this?

1 Reply


Level 10

You can only import images with RGB colors and 8 bit color depth.