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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

Need help on Remote Service Authentication


Level 2

Hi All,

I have a Submit button in a PDF, on click of that button I am calling a LiveCycle process. On click of Submit a popup is coming up saying "Remote Service Authentication" and asking to input credentials. The Livecycle process gets invoked if i input my credentials.

Could anyone please let me know why this popup is coming?. Please let me know if there is anyway if i can disable this popup. I have changed the "Run As" security setting in Admin UI for the process i am invoking.

I noticed one more behaviour that, my colleague is not getting the popup when he is doing the same procedure from his machine. Only the trust setting "Trust document always" on top of the PDF is appearing. Could anyone let me know if this because of proxy?

Thanks in advance.

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