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Missing Task!

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Level 3

Hi,

We developed a system using Adobe livecycle ES2.5, we have a process consists of many steps, for one reason, that we do not know, we missed a task!!

what happened: a user submitted a task that must generate a pdf and return it to the same user but unfortunately this did not happened, until now!,

we checked the log, NO exceptions

we checked the adminUI, the process is RUNNING but the task !

note: we tried other processes and everything went perfect.

any suggestions ??

Thanks

Hussam

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1 Reply

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Level 2

Hi Hussam,

If there are no exceptions in the logs, you want to check tb_process_instance and tb_task (you need to create a join query), to see if task got created for that process instance.

thanks!