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LiveCycle workbench start crash

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Not applicable

I recently installed Workbench 9.5 on a win7 64 bit OS, before that operation i removed the previously installed (and working) Workbench 9.0 as the install documentation says. Now i'm experiencing continuous crashes when i'm trying to start workbench. Resintsallatio or downgrade of the application doesn't solve the problem. This is the log file of my .eclipse folder:

!SESSION 2011-05-04 10:40:59.707 -----------------------------------------------

eclipse.buildId=unknown

java.version=1.6.0_21

java.vendor=Sun Microsystems Inc.

BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=it_IT

Framework arguments:  #Product Runtime Configuration File

Command-line arguments:  -os win32 -ws win32 -arch x86 #Product Runtime Configuration File

!ENTRY org.eclipse.update.configurator 4 0 2011-05-04 10:41:00.459

!MESSAGE Could not load from shared install

!STACK 0

java.lang.Exception

at org.eclipse.update.internal.configurator.ConfigurationParser.processConfig(ConfigurationParser.java:314)

at org.eclipse.update.internal.configurator.ConfigurationParser.startElement(ConfigurationParser.java:112)

at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.startElement(AbstractSAXParser.java:501)

at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.scanStartElement(XMLNSDocumentScannerImpl.java:400)

at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl$NSContentDriver.scanRootElementHook(XMLNSDocumentScannerImpl.java:626)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:3103)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:922)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:648)

at com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:140)

at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:511)

at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:808)

at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737)

at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:119)

at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1205)

at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:522)

at javax.xml.parsers.SAXParser.parse(SAXParser.java:395)

at org.eclipse.update.internal.configurator.ConfigurationParser.parse(ConfigurationParser.java:76)

at org.eclipse.update.internal.configurator.PlatformConfiguration.loadConfig(PlatformConfiguration.java:1093)

at org.eclipse.update.internal.configurator.PlatformConfiguration.initializeCurrent(PlatformConfiguration.java:756)

at org.eclipse.update.internal.configurator.PlatformConfiguration.<init>(PlatformConfiguration.java:104)

at org.eclipse.update.internal.configurator.PlatformConfiguration.startup(PlatformConfiguration.java:710)

at org.eclipse.update.internal.configurator.ConfigurationActivator.getPlatformConfiguration(ConfigurationActivator.java:382)

at org.eclipse.update.internal.configurator.ConfigurationActivator.initialize(ConfigurationActivator.java:111)

at org.eclipse.update.internal.configurator.ConfigurationActivator.start(ConfigurationActivator.java:69)

at org.eclipse.osgi.framework.internal.core.BundleContextImpl$2.run(BundleContextImpl.java:1009)

at java.security.AccessController.doPrivileged(Native Method)

at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:1003)

at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:984)

at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:346)

at org.eclipse.osgi.framework.internal.core.AbstractBundle.resume(AbstractBundle.java:355)

at org.eclipse.osgi.framework.internal.core.Framework.resumeBundle(Framework.java:1074)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:616)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:508)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:299)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.dispatchEvent(StartLevelManager.java:489)

at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:211)

at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:321)

!ENTRY org.eclipse.core.runtime 4 0 2011-05-04 10:41:00.471

!MESSAGE

!STACK 0

org.osgi.framework.BundleException: The bundle could not be resolved. Reason: Missing Constraint: Require-Bundle: org.eclipse.core.jobs; bundle-version="[3.2.0,4.0.0)"

at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:305)

at org.eclipse.osgi.framework.internal.core.AbstractBundle.resume(AbstractBundle.java:355)

at org.eclipse.osgi.framework.internal.core.Framework.resumeBundle(Framework.java:1074)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:616)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:508)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:299)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.dispatchEvent(StartLevelManager.java:489)

at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:211)

at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:321)

!ENTRY org.eclipse.osgi 4 0 2011-05-04 10:41:00.477

!MESSAGE Bundle initial@reference:file:plugins/org.eclipse.core.runtime_3.4.0.v20080512.jar/ was not resolved.

!ENTRY org.eclipse.osgi 4 0 2011-05-04 10:41:00.487

!MESSAGE Application error

!STACK 1

java.lang.IllegalStateException: Unable to acquire application service. Ensure that the org.eclipse.core.runtime bundle is resolved and started (see config.ini).

at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:74)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)

at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)

at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)

at org.eclipse.equinox.launcher.Main.run(Main.java:1236)

at org.eclipse.equinox.launcher.Main.main(Main.java:1212)

!ENTRY org.eclipse.osgi 2 0 2011-05-04 10:41:00.495

!MESSAGE One or more bundles are not resolved because the following root constraints are not resolved:

!SUBENTRY 1 org.eclipse.osgi 2 0 2011-05-04 10:41:00.495

!MESSAGE Bundle initial@reference:file:plugins/org.eclipse.core.runtime_3.4.0.v20080512.jar/ was not resolved.

!SUBENTRY 2 org.eclipse.core.runtime 2 0 2011-05-04 10:41:00.495

!MESSAGE Missing required bundle org.eclipse.equinox.app_[1.0.0,2.0.0).

!SUBENTRY 2 org.eclipse.core.runtime 2 0 2011-05-04 10:41:00.495

!MESSAGE Missing required bundle org.eclipse.equinox.preferences_[3.2.0,4.0.0).

!SUBENTRY 2 org.eclipse.core.runtime 2 0 2011-05-04 10:41:00.495

!MESSAGE Missing required bundle org.eclipse.core.jobs_[3.2.0,4.0.0).

!SUBENTRY 2 org.eclipse.core.runtime 2 0 2011-05-04 10:41:00.495

!MESSAGE Missing required bundle org.eclipse.core.contenttype_[3.3.0,4.0.0).

!SUBENTRY 2 org.eclipse.core.runtime 2 0 2011-05-04 10:41:00.495

!MESSAGE Missing required bundle org.eclipse.equinox.registry_[3.4.0,4.0.0).

!ENTRY org.eclipse.osgi 2 0 2011-05-04 10:41:00.498

!MESSAGE The following is a complete list of bundles which are not resolved, see the prior log entry for the root cause if it exists:

!SUBENTRY 1 org.eclipse.osgi 2 0 2011-05-04 10:41:00.498

!MESSAGE Bundle initial@reference:file:plugins/org.eclipse.core.runtime_3.4.0.v20080512.jar/ [3] was not resolved.

!SUBENTRY 2 org.eclipse.core.runtime 2 0 2011-05-04 10:41:00.498

!MESSAGE Missing required bundle org.eclipse.core.jobs_[3.2.0,4.0.0).

!SUBENTRY 2 org.eclipse.core.runtime 2 0 2011-05-04 10:41:00.498

!MESSAGE Missing required bundle org.eclipse.equinox.registry_[3.4.0,4.0.0).

!SUBENTRY 2 org.eclipse.core.runtime 2 0 2011-05-04 10:41:00.498

!MESSAGE Missing required bundle org.eclipse.equinox.preferences_[3.2.0,4.0.0).

!SUBENTRY 2 org.eclipse.core.runtime 2 0 2011-05-04 10:41:00.498

!MESSAGE Missing required bundle org.eclipse.core.contenttype_[3.3.0,4.0.0).

!SUBENTRY 2 org.eclipse.core.runtime 2 0 2011-05-04 10:41:00.498

!MESSAGE Missing optionally required bundle org.eclipse.core.runtime.compatibility.auth_[3.2.0,4.0.0).

!SUBENTRY 2 org.eclipse.core.runtime 2 0 2011-05-04 10:41:00.498

!MESSAGE Missing required bundle org.eclipse.equinox.app_[1.0.0,2.0.0).

!SUBENTRY 2 org.eclipse.core.runtime 2 0 2011-05-04 10:41:00.498

!MESSAGE Missing imported package org.eclipse.core.internal.runtime.auth_0.0.0.

0 Replies

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Not applicable

Problem resolved. Probably something connected with .eclipse folder.

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Level 2

This may be due to restarting/crashing of LiveCycle work bench with unsave data.

Solution :

1)  Take a back up of your Workbench folder

2)  delete the old Workbench folder.

3)  Start the Workbench.

4)  Still not working. Please try reinstalling ALC workbench.

Hope it helps.......