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LiveCycle forms not opening in other PDF applications

selvaka
Level 2
Level 2

Hi,

I have created a form using LiveCycle Designer and sent to users to fill it out, The users who are using Adobe Reader and Adobe Acrobat Pro can fill the form but users who are not using Adobe Reader and Adobe Acrobat Pro (they are using other PDF applications such as Nitro, Nuance, etc.) unable to fill the form, Please advise that why LiveCycle forms not opening/supporting in other PDF applications, or is there way to sort it out this issue?  Note: I am using LiveCycle Designer ES4 version.

2 Replies
MinusZero
Level 7
Level 7

Forms are not compatible with all software.

If you target users are using Windows systems, get them to open the form in Internet Explorer, it is fully compatible with dynamic forms.

_Bruce_Robertson
Level 10
Level 10

Hi,

It's up the other PDF application produces to decide how much of the functionality of Reader that they support.  In my experience there seems to be better support for static forms, but becomes a nightmare like having to test the form in all the applications, like testing a web page in all browsers I guess.

You can use xfa.host.appType to display a message to the user, use the method described blog about disable your form in older versions of reader.

xfa.host.appType returns "Exchange-Pro" for Acrobat and "Reader" for Reader and the version of Nuance Power PDF  have returns "GPlus"

Also, I believe Internet Explorer just uses the browser plugin that is installed on the end users system, which could be the Adobe Reader Plugin, so is basically the same as opening it in Reader