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Generate3DPdf fails since update Acrobat Extended Pro from 9.1.0 to 9.2.0


Former Community Member

I have updated Adobe Acrobat Extended Pro from 9.1.0 to 9.2.0 via adobe updater. Since this time i can't generate pdf documents. The errormessage is:

ALC-P3D-001-000: com.adobe.livecycle.ge
nerate3dpdf.client.ConversionException: ALC-P3D-000-001-Konvertierungsfehler
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Pdfg3dWebServiceClient.Pdfg3dClient.Generate3dPDFServiceServiceWse.Create3dPDFCustom(BLOB inputDocument, String optionalFileExt, Object[] inSupportingDocs, BLOB xmlConversionSettings, BLOB customParam, Int32 timeout, Boolean timeoutSpecified, BLOB& conversionResult, BLOB& conversionLog)

I'am using LiveCycle 8.2.0 and also LiveCycle PDF Generator ES 8.2.0.

What should i do?

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