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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

Fields in document becoming not editable after saving locally


Level 2


I have the Reader Extension, so when I my user goes in they can make changes to all of the editable fields in my PDF.  However, when they save it locally and then re-open:

  1. some fields remain editable while others are now fixed
  2. the data that was entered into certain fields is gone and the field is fixed

I could understand if ALL fields were not editable after saving, but not sure why the behavior is inconsistent. 

I have checked the settings on the ones that work vs. the ones that now don't and they seem to be exactly the same. 

any thoughts on what might be happening?


1 Reply


Level 6

Difficult to diagnose without seeing the form.

I'll take a look if you'd like.

send the form to