Adobe LiveCycle (Archived)

Report · 9/29/10

Hello all

I have an orchestration that makes use of Complete Task email endpoint, so an actor is able to continue the process by submitting
data from a PDF form he got via email.

Everything works fine, save for the fact that the end-user wants to receive the notification ("Task successfully completed") in another
format, maybe even translated.

Is there a way to customize this email template?

I'm using LC ES update 1 (8.2)

Thank you

Report · 10/6/10

The message you want to customize is the SMTP message coming from the email provider as a result of a send to the email endpoint.

This is not exposed in 8.2.1. (However, it is exposed on the email endpoint in 9.0.)

NOTE: This doesn't apply just to the Complete Task but to any email endpoint you add to any service.

The same message is sent by the email provider for all success/failure messages.

By default, even for 8.2.1, we do provide this message in English, French, German and Japanese.

The language that your end-users will receive for their success or failure message depends on the OS language that your LC server was bootstrapped in.

For example if your LC server is installed on a French OS, those messages will be in French.

If you need something other than English, French, German or Japanese you can still customize this with a workaround.

The strings you want are located inside the adobe-emailprovider-dsc.jar.

If you open this file, you will find the ApplicationResources_en.properties file.

You can set the message strings to your requirements.

Diana

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Jasmin_Charbonn · 9/30/10

I don't believe you can customize that message.

Jasmin

Report · 10/1/10

Hi,

Here is just a though: Place the "EmailService" component from "Foundation" category in your process where you want to send the notification email, then go to its "Properties > Contents" to customize the email message.

Jasmin, can you confirm if it work this way.

Thanks,

Han Dao

Jasmin_Charbonn · 10/1/10

Yes and No.

Using the email service from Foundation will work. You'll get an email with the customized message but you'll still receive the built-in message from the TaskManager service when you complete the task.

Jasmin

Report · 10/6/10