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Connect Pro addin breaks LCCS ConnectNow addin

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Level 2

Hi,

we have the following problem; two developers developed a LCCS project and both installed the LCCS (ConnectNow) addin to test screen sharing. A few days later, we had an online meeting in Connect Pro (version 8, self hosted) and they installed the Connect Pro addin to share their screens.

Afterwards, the LCCS addin was "broken" - it showed the same behaviour other people described here: in the task bar a new icon for the LCCS addin is displayed but you never get the share dialog popping up.

Even uninstalling the Connect Pro addin and the LCCS addin and then reinstalling the LCCS addin did not help at all. We now have two messed up dev machines and two developers getting crazy about it.

Any ideas?

Btw, happened on Windows 7 Pro, 64-Bit machines

Dirk.

2 Replies

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Employee

Thanks for reporting this. We'll try to reproduce it (but we do this quite frequently so it does sound rather strange to us, unless the problem is really with Windows 7 64bits)

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Level 2

ok, thanks. Let me know if you need more information.

Dirk.