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Cannot open XML ES3

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Level 1

I have created a design in Adobe Indesign CS6 and want to finalize the form in Livecycle Designer ES3; however, when I open the xml in Livecycle this is the error I get. I have JRE 7 update 9 installed.

"Failed to locate the qualified Java Runtime Environment. Please install Java Runtime Environment Version 6 Update 14 (32-bit) or later."

es3_error.jpg

1 Reply

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Level 10

Hi,

it seems that Designer does not recognise JRE 7.

I got the same error with this version installed.

Installing JRE 6 update 37 fixed that issue for me.

http://www.java.com/de/download/manual_v6.jsp