Best graphic format for Livecycle Designer?

[agjscm]

I have created a simple form for my company and want to insert our logo.  The source file for the logo is an Ai file, and I have saved it as png, gif, tif, jpeg.  When I try to insert the jpeg or tif into my form, I get a broken link symbol.  I thought the file might have been too large, so I resized it and the same thing happened.  If I insert the png or gif, the image works, but it is not the quality I want for print output.  Please advise...

THanks

[Former Community Member]

Are you using an Image or Image Field object with the sizing set to "Use original size"?

Steve

[djaknow]

Also, if using an Image field, are you checking the "Embed Image Data" checkbox? If not, the image will only show correctly on the machine the form was created on.

On a side note, I can tell you that high quality graphics may not be the best choice for your form as it will greatly increase your form size as you go up in image quality. The image may look great in your office on a more robust pc, but if the form needs to be available to the public it might take forever for the average user to download the form, not to mention the bandwidth it will eat on your website.

[agjscm]

I'm using an image field with "scale image

proportionally"  The broken link still appears if I change to "use orignal size"

[Edved_22]

I am having the same problem, except not only can I not get my image to show, but I actually opened up a form with an image already inserted and that image would not show up. It would only show as a blank white box. Any new image I put in shows up as a broken image icon.

[Edved_22]

Fixed mine.

I changed the image from a 32 bit CMYK to a 24 bit RGB and now it shows up just like it is supposed to.

-Note: We had to use Photoshop to change it.

[agjscm]

Thanks for the tip....I'll try it

[Jono_Moore]

Just curious why you are using 32bit and 24bit images? Do you mean 16bit images? PS does 8/16/32...or are you adding up the 8bits per channel?

There's no need for that much data in standard workflows, they're really for specialised editing. You really should be using 8bit images, the file sizes will be significantly smaller as well. (Talking as a PrePresser )

[Edved_22]

It was a pre-existing logo that was designed for other documents as well. I was just trying to use it for this.

I am sure that it would work even better as 16 or 8, but in this case it will also worked as a 24. Yes, i do mean 24. The bit depth of the particular logo I got to work was 24.

[Former Community Member]

I had the same exact problem, but changing size, color profile, resolution did not help. In the end, the file name has to be LOWER CASE LETTERS. Would have never thought of it in a million years without a website design background! Hope this helps somebody.

[Barum55]

I have a similar problem in that when I introduce a jpg logo into my livecycle form as a standalone page and move it above page 1 it creates a blank page above it that I can't delete. Any ideas anyone?

Much appreciated in advance!