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ALC-WKS-005-028: A problem occurred in the Render Service

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Level 1

1. I created an XDP form in LiveCycle Designer

2. I saved it to Workbench, and then created a Guide using the XDP as a data model

3. I dragged a few of the elements into the guide and saved it

4. Created a new process, and selected my guide as the form to start it

5. Deployed it and tried to start the process in Workspace.

6. Get an error in the log when trying to view the guide. Full error text below.

As a note: the only input variable that appears against the start point is formData. I also get the same error whenever I try to view a PDF or XDP form in Workspace.

Exception: flex.messaging.MessageException: ALC-WKS-005-028: A problem occurred in the Render Service.  Please review the render orchestration for this process.
at com.adobe.workspace.AssemblerUtility.createMessageException(AssemblerUtility.java:412)
at com.adobe.workspace.tasks.TaskActions.render(TaskActions.java:776)
at sun.reflect.GeneratedMethodAccessor847.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at flex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:421)
at flex.messaging.services.RemotingService.serviceMessage(RemotingService.java:183)
at flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1406)
at flex.messaging.AsyncMessageBroker.routeMessageToService(AsyncMessageBroker.java:571)
at flex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.java:1005)
at flex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter.java:103)
at flex.messaging.endpoints.amf.LegacyFilter.invoke(LegacyFilter.java:158)
at flex.messaging.endpoints.amf.SessionFilter.invoke(SessionFilter.java:44)
at flex.messaging.endpoints.amf.BatchProcessFilter.invoke(BatchProcessFilter.java:67)
at flex.messaging.endpoints.amf.SerializationFilter.invoke(SerializationFilter.java:165)
at flex.messaging.endpoints.BaseHTTPEndpoint.service(BaseHTTPEndpoint.java:293)
at flex.messaging.MessageBrokerServlet.service(MessageBrokerServlet.java:364)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.adobe.workspace.events.RemoteEventClientLifeCycle.doFilter(RemoteEventClientLifeCycle.java:152)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:580)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Unknown Source)
Caused by: com.adobe.idp.taskmanager.dsc.client.task.TaskManagerException: Error Invoking render Operation For (taskId, formId):(421 ,0).  Error Message is:

java.lang.NullPointerException

at com.adobe.formServer.RunTimeContext.getFSConfigOptionsString(RunTimeContext.java:1705)
at com.adobe.formServer.utils.Options.resetOptionsBean(Options.java:236)
at com.adobe.formServer.RunTimeContext.init(RunTimeContext.java:178)

*snip*

1 Reply

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Level 10

Can you enable Record and Back on the render service to see on which step it's failing?

You'll need to get the Process Management (system) application to be able to see the render services.

Jasmin