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ALC-WKS-005-028 - A problem occurred in the Render Service.

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Level 2


When  implementing the "Base Sample" example, available from "Tour LiveCycle", the following error came on:

INFO  [STDOUT] [LCDS][ERROR] Exception when invoking service 'remoting-service': flex.messaging.MessageException: ALC-WKS-005-028: A problem occurred in the Render Service.  Please review the render orchestration for this process.

incomingMessage: Flex Message (flex.messaging.messages.RemotingMessage)

    operation = render

    parameters = [3A2A9399-E2F5-102D-87BF-0000C0A80164, 425, 0, ASObject(1293633302){acroClientType=Reader, acrobatVersion=10.001}]

    clientId = 7B278A70-BD0F-5509-A9A1-35CD90ECCBFC

    destination = task-actions

    messageId = B5A7F4AF-8171-E435-C523-E435E0F131BA

    timestamp = 1300908859661

    timeToLive = 0

    body = null

    hdr(DSId) = 7B1D44B3-D91B-2CE2-3E5F-7B0D252A8C0E

    hdr(DSEndpoint) = workspace-polling-amf

  Exception: flex.messaging.MessageException: ALC-WKS-005-028: A problem occurred in the Render Service.  Please review the render orchestration for this process.

The following lines are also in the log file:

Caused by: com.adobe.idp.taskmanager.dsc.client.task.TaskManagerException: Error Invoking render Operation For (taskId, formId):(425 ,0).  Error Message is:

Service: FormAugmenterService not found.

Reading the documentation I found I must start the service Forms/Active Services/FormsService.

Question: is there any other service or setup I should do ?

Thank you for any ideas!

2 Replies

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Level 1

I have the same problem, Someone I Do?

INFO  [STDOUT] [LCDS][ERROR] Exception when invoking service 'remoting-service': flex.messaging.MessageException: ALC-WKS-005-028: A problem occurred in the Render Service.  Please review the render orchestration for this process.

  incomingMessage: Flex Message (flex.messaging.messages.RemotingMessage)

    operation = render

    parameters = [E098DA9A-B3D2-102F-8BCE-0000AC107819, 38625, 0, ASObject(122783712){acroClientType=, acrobatVersion=11.0.}]

    clientId = 2096A97E-422F-377C-51A3-0888785B5AB8

    destination = task-actions

    messageId = A3C7BEBF-3666-FB14-F3EE-80DAF3605F5B

    timestamp = 1402321174370

    timeToLive = 0

    body = null

    hdr(DSId) = 2094F944-D81A-5B68-1BA2-9E4E2A5BADF2

    hdr(DSEndpoint) = workspace-polling-amf

  Exception: flex.messaging.MessageException: ALC-WKS-005-028: A problem occurred in the Render Service.  Please review the render orchestration for this process.

  at com.adobe.workspace.AssemblerUtility.createMessageException(AssemblerUtility.java:412)

  at com.adobe.workspace.tasks.TaskActions.render(TaskActions.java:800)

  at sun.reflect.GeneratedMethodAccessor2217.invoke(Unknown Source)

  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

  at java.lang.reflect.Method.invoke(Method.java:597)

  at flex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:421)

  at flex.messaging.services.RemotingService.serviceMessage(RemotingService.java:183)

  at flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1406)

  at flex.messaging.AsyncMessageBroker.routeMessageToService(AsyncMessageBroker.java:571)

  at flex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.java:1005)

  at flex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter.java:103)

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Level 1

I found the problem. The process calls another that has a required input field (xml) that is not being sent.