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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

Adobe LiveCycle ES2 - Freeze Issue


Level 1

Starting last week (9/29), LiveCycle Designer ES2 has been freezing up when opening larger PDFs (i.e. 2MB and over). It could take 90 minutes to load, and then freezes again for a few minutes each time we attempt to make any changes within the PDF. Smaller PDFs (i.e. 300 KB) are not affected.

We have tried doing a fresh install on multiple machines, and all are experiencing the same issue. It has been working fine up until last week. Please advise.

OS: Windows 7 Enterprise

Adobe LiveCycle Designer ES2, version

Also installed as part of the package: Adobe Acrobat Professional X

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