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Adobe LiveCycle Designer ES 8.2

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Level 1

I cannot get LiveCycle to work. If I open LiveCycle and start a new document it works fine but if I try to open a document LiveCycle crashes. I tried renaming the Designer folder and that hasn't helped.

I get different exception codes but this is the one that shows up the most often:

Problem signature:

  Problem Event Name: BEX

  Application Name: FormDesigner.exe

  Application Version: 8.2.1.4029

  Application Timestamp: 4982564c

  Fault Module Name: COMCTL32.dll

  Fault Module Version: 6.10.7601.17514

  Fault Module Timestamp: 4ce7b71c

  Exception Offset: 0004be1c

  Exception Code: c0000409

  Exception Data: 00000000

  OS Version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Additional Information 1: 5d5b

  Additional Information 2: 5d5b04aea73598dbea560ace22acd52d

  Additional Information 3: a40e

  Additional Information 4: a40edfdb946afc370f6f70d63e9335ba

Any help would be greatly appreciated. Thank you in advance.

2 Replies

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Level 10

I haven't had a problem like this, is the document you are opening a PDF document or a XDP document.  If a PDF does it open in Acrobat? Can you post a link to your document, I can try a newer version of Designer, 8.2 must be five years old.

Regards

Bruce

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Level 1

Unfortunately I cannot post a link to the document. It is a PDF document

and it will open in Acrobat. Sometimes when I open it in LiveCycle I can

look at the document but if I try to alter the tab order or do anything

else it crashes. Thanks for taking time to respond i'm sorry I can't be

more help.