Task Assignment to Ggroup - Group Members Not Getting Email
Guest
02-12-2008
I have a process with an approval activity with initial user selection set to a group rather than a specific user. I want all selected users to receive an email notification that a new task awaits them. When I assign to a specific user, the custom email template is sent to the user. When I assign to a group, the group members don't get the task assignment email.
How do I change that so that group members will receive email notification of task assignment?
Thanks in advance!
Eric
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Guest
02-12-2008
NEVERMIND!
Found the answer after searching a little more...
1. In LiveCycle Administration Console, click Services > LiveCycle Process Management ES > Server Settings > Task Notifications.
2. Under Notification Type, click Task Assignment for users or Group - Task Assignment for groups.
I have the same requiremet as Eric. sending task notification to Group.
In administration console I clicked on Services -> Live cycle process management-> server settings-> Email settings -> and in task assignment tab i only see this option -Send an email to the user for new task assignments
This assigns task only when we have the task assigned to speciic user, but not a Group. How can we assign it to a group?
Now, how should a group get an email? unless someone in the group claims the task they dont get an email 🙂 but this should not be the desired result. once a task is assgned to a froup they neeed to get a email. Hwo can this be achieved?
You can use our Group Lookup component to get a comma-separated list of the emails of the members of the group. Then, in the step before the User>assignTask step, send the group an email. The only problem is that you won't be able to embed a link directly to the task, because the task doesn't exist yet.
