Submit by email function on adobe reader



I'm trying to apply for a job using an online application on the company's website. The company uses adobe reader. After filling out all the information I click on the submit by email button and get a message saying, "please on enter numerical data for your DOB, etc 01/01/2005 should be entered as 01012005." This is frustrating because I am entering the information as the program asks. After entering my DOB in purely numerical form Adobe adds "/"es after I click on another box. Furthermore, a friend of has successfully filled out the data and submitted the form. Any help would be greatly appreciated. Thanks