ssl web service call problem

[Former Community Member]

Hi,



I have a form that calls a web service on start up in the docReady event.



This has been working well in one of our development environments where the the web service is on a plain non secure connection.



However, when we try and make the same web service call using ssl instead, the returned values are not populated in the form. If I run the call twice in a row, it works as usual but this is not an acceptable solution.



The other web services calls on the form all work as expected. It is just this one being called during the docReady event.



Has anybody else encountered this problem?



Thanks,

Luke

[Former Community Member]

Hi Luke,



I had a similar problem and the reason was that the SSL certificate on the server was not valid (without any errors or warnings).



You might want to first try to access the service from a browser and make sure you don't get any security warnings, if you get any security warnings, Adobe won't be able to call that service.



Hope this helps.



Thanks,



Vikram