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Save a Copy with enabled user rights

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I have a form that has user rights enabled. I sometimes get calls from providers that they can no longer enter information on the form. They have the most current version of Acrobat Reader. My suspicion is that when they save the form they are using Save a Copy instead of Save or Save As.



I know if you have a document that has security and enabled user rights that you have to Save a Copy and then change the document security.



By using Save a Copy does that remove the enabled user rights to the document which is causing Acrobat Reader not to be able to enter information into the document?



Is there a way to disable Save a Copy on the form?



Thanks

Carol
0 Replies