We have a number of processes where it would be ideal if a user could recall a submitted form from the recipient before they open it.
One example is is a sickness reporting process where a 'return to work' form is sent by the HR dept to the sick person to complete on their return to work. The HR dept then received some new information regarding the persons sickness that needs to be added to or amended on the form before they return (medical certificate, change to expected duration, change of sickness details, change of contact details, etc).
In a paper process they would simply go to the persons desk (or ask their secretary to), find the form in thier in-try, amend it and put it back.
I have found some similar requirements on this forum dating back to 2006 but no answers - has anyone solved this requirement, or has ES got any new features that would make this possible?
Thanks - Stuart