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Problem connecting to LCCS Servers

javram
Level 2
Level 2

Morning,

We are unable to connect to any of the LCCS servers this morning, either through our custom .swf file or through the LCCS Room Console.  Does anyone have any idea what is going on?

5 Replies
ZeevH
Level 2
Level 2

Hi,

We are experiencing the same problem

Anu ETA on a fix?

Zeev

Anonymous
Not applicable

We are experiencing similar problems.  Cannot enter room from room console.

Julien
Level 4
Level 4

Hi,

Thanks for the posts.

The team is actively working on solving a problem with our Production environment (it looks like its related to our FMS servers - we will know more shortly).

We will update the forums in a few when everything is back to normal. We are hoping to have this resolved in the next half hour.

We posted the problem on our health page:

http://health.acrobat.com/

Best,

Julien

LCCS Quality Engineering team

Julien
Level 4
Level 4

Servers are back up. Service is back to normal.

We are really sorry for the inconvenience.

We will post more info in a little bit on what went on.

Thanks,

Julien

LCCS Quality Engineering team

DrAlexGor
Level 4
Level 4

Any followup on what happened / what we can expect  and when ?

Were the new features completely rolled back? Looks like our recordings are still working.