Regarding the order of the data, I discovered that the order of the records as they imported to the EXCEL file was related to the names of the Designer files. It put them in alphabetic order. When I named my Designer files so that they would alphabetically come out in the order I wanted, I got better results. That may not be the best way and others may tell me otherwise, but it worked for me. (Actually, I'm glad I read this thread, because I'm creating a new form and I totally forgot about this. I was getting them out of order and didn't remember I went thru this before.)
As to the data being all on one line, that worked for me, but in order to create a cleaner spreadsheet I formated one with headings and column widths the way I wanted them. Then I would import the records to that file as new ones came in.
So when email records come in, I save them to a special file. Then when I am ready to import them, I open Acrobat and create a spreadsheet with the new records. It is basically a raw spreadsheet, unedited. I then move those records into my formatted spreadsheet.
I don't know if this is the way it SHOULD be done, it's just the way I was able to work it out. If anyone can tell me a simpler approach, I would be all ears.
Deb