Paid Subscription turned back into developer

Avatar

Avatar
Level 1
Mike_Wahlig
Level 1

Likes

0 likes

Total Posts

2 posts

Correct reply

0 solutions
View profile

Avatar
Level 1
Mike_Wahlig
Level 1

Likes

0 likes

Total Posts

2 posts

Correct reply

0 solutions
View profile
Mike_Wahlig
Level 1

09-12-2011

We recently started receiving the error that our quota had been reached on our paid account.  I when into the Developer Portal and saw that our account now says it is a free one again.  I tried calling support but have been transfered (literally) 6 times and no one seems to be able to help me.  My case number is 207218997 if that is any help.  Any help at all would be very appreciated.

Replies

Avatar

Avatar
Boost 50
Employee
Raff_
Employee

Likes

80 likes

Total Posts

758 posts

Correct reply

75 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 25
Boost 10
View profile

Avatar
Boost 50
Employee
Raff_
Employee

Likes

80 likes

Total Posts

758 posts

Correct reply

75 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 25
Boost 10
View profile
Raff_
Employee

09-12-2011

can you PM one of us or send email to lccs@adobe.com with your account name / account URL ?

also, any information of what your original quota was and maybe the last email you got for the last bill would be useful.

Avatar

Avatar
Level 1
Mike_Wahlig
Level 1

Likes

0 likes

Total Posts

2 posts

Correct reply

0 solutions
View profile

Avatar
Level 1
Mike_Wahlig
Level 1

Likes

0 likes

Total Posts

2 posts

Correct reply

0 solutions
View profile
Mike_Wahlig
Level 1

09-12-2011

Thank you for your prompt response.  I am send an email now.