The solution was that he forgot to assign workspace permissions to these new users coming from the second domain and they therefore were not allowed to log on. Once he created a group, added the workspace user permission to it and then assigned it to all these users they could log on.
I am able to login into workspace but not able to submit the PDF forms?
When I submitting the form getting the below error
DSCError: ComponentID= DSC ErrorCode= 3 MinorCode= 0 Message= Invocation error. ErrorMessage: Invocation error. caused by: ALC-WKS-005-026: Access denied: access permission not assigned to user ""
I can only guess - maybe your users do not have the Services User role which gives permissions Service Invoke and Service Read. Or the service you are submitting to is restricted in access.
Thanks for reply!
though I tried with Administrator ... forms are not submitting
If access to the service is restricted it could also exclude the Administrator. Is this the standard submit inside workspace or are you submitting to a custom service? It is very difficult to determine what the problem is from here. Does this happen with all workflows?
OOTB submit services are using in workspace and this is happening only for PDF forms , all HTML5 forms are submitting successfully.
Are you using the option Submit via Reader or not?
And do you use Render profiles with custom services?
well, looks pretty normal. I think this might be a case for Adobe Support. You may want to ask your Administrator to check the server log for errors during submit and someone to open a ticket. I won`t be able to help you here. You can also check if the Default Submit Form process is running and has default Security settings (in AdminUI):
Thank you fir quick replies...
I tried that as well but no luck. I already raised Adobe ticket
are you opening workspace as https://host:port/lc/ws? It could be that HTML forms submit in the same context with https but with PDFs it looks as if the submiturl is http and the browser blocks this?!?