I am working on the process that need to submit the form to the right manager based on his/her empl ID but having a problem of getting it works. I am using the Single Query Row with SQL select statement from Oracle database which I can see the manager name for that employee when I test it alone but having a problem of putting it to send it to the Task Assign service.
Can anyone help with this. Any help would be appreciated.
The manager has to be a valid LiveCycle user. You need to specify the GUID for that manager to the user step.
You can use the Find User service (under Foundataion) to search for a particular user (for example search on name), and the Find User will return a User object if it finds a user that matches the criteria in LiveCycle.
Then map the User/object/UserId to the Task Assign service.
Thanks for the prompt response. Could you please explain a litle bit more specific as I am still new to the Workbench ES. I am getting confused at the part of filling the info for the Filter and Result of the Find User service.
One thing that I like to mention is the Manager Name is in the external database not from the LDAP so would the Find User work for this case? I am currently using the Query Single Row to get the Manager Name but having a problem of passing it to the Assign Task. It return "0" in the result instead of Manager Name. Could you please help!
The Find user will perform a search in the LiveCycle user manager. Now depending how you've synchronized your user manager, the users might come from an LDAP system of from a database.
You can still use Query Single Row to get the manager from an external database, but you need to map it to a LC user (in user manager) before you can use the user step in workbench. It need to be a known user by user manager.
Otherwise it's considered an unknown users and it's different.
The LDAP system that we synchronize in our system does not contain manager name info so I prefer to use the Query Single Row to get the manager name from the external database. The manager that is I am looking for is a know user in LC user manager system. I think I am still having a problem of mapping or did not map it right. Could you please explain a litle bit more about mapping it to the LC user before the user step.