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LiveCyle 8.2, WinXP SP2 - LC crashes after creating bloated pdf file

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_Bill_Bain_
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_Bill_Bain_
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09-02-2009

Last night, while cleaning up a form, and taking out code like debugging app.alerts, LiveCycle ballooned the form file size from 13MB to 52MB!



This morning, when I opened the file and made any modifications and then saved it, LC crashed with a Visual C runtime error, which wiped out the form file, leaving a 0 byte file. I'm hosed on all the work I did since as soon as I load the .bak file, rename and save it, as soon as I modify the newly named file, it crashes again.



I have the DRWatson dump files for the crash. How do I bring this to the attention of Adobe? The bloating of the form is problematic since it leaves the form too big to email, but the crash is scary.

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pguerett
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pguerett
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09-02-2009

Can you save the form as a PDF and send it to LiveCycle8@gmail.com ... I think I know what is happening.

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09-02-2009

I'll give it a try -- not sure whether I can get 50+ MB through our firewall.

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09-02-2009

Bizarre -



I zipped the pdf file and it zipped to only 584Kb. I'll send it and the DRWatson files

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12-02-2009

Many thanks to Paul -- he fixed the problem.

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Niall_O_Donovan
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12-02-2009

Hi Bill/Paul,



What was the solutions?



Thanks, Niall