Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

LiveCycle crashes when I try to open PDF-form

Avatar

Not applicable
Adobe Live Cycle Designer ES (versio 8.2.1.3144.1.471.865) Finnish language version crashes down always I try to open PDF-form or PDF-file. It happens also when star new form. Designer worked well some days but not anymore. I have uninstalled Acrobat and installed it again and rebooted computer many times. I have an other workstation Designer 7, and I opened one form made for Designer ES, and it worked well.



I am using Windows XP SP2 Finnish language version.



Windows error tool gives messages:

AppName: formdesigner.exe

AppVer: 8.2.1.3144 ModName: formdesigner.exe

ModVer: 8.2.1.3144 Offset: 000a50cb



Workstation is HP Compaq 6019p, memory 2 GB.



What can I do.
4 Replies

Avatar

Level 10
There is a Designer directory in this location that needs to be deleted:



C:\Documents and Settings\logged in username\Application Data\Adobe\Designer\8.2



Delete this direcory and try again.



There is also another issue reported if you are using SQLServer version 8 on th esame machine as Designer where there is a DLL conflict. This is being looked into and there is no solution for this one yet!



Not sure which issue you are experiencing.

Avatar

Not applicable
I deleted the directory and it helps. Many thanks!

Avatar

Not applicable
I have Vista and I canot find the directory mentioned any idea how is it called on Vista? Same crash problem on 2 PC when I try to open a PDF file form to modify it or I want to produce a new form with or without templates. With Acrobat Version 8 it was working fine.