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LC Rights Management End User can not find groups or users during policy creation process


Former Community Member

I'm using LC8.0.1 turnkey install on win2003 box.

Problem is LC Rights Management End User can not find groups or users (search result is empty) during policy creation process, thus can not apply specific restriction to certain groups or users.

I have create a user in the DefaultDom and assigned the following roles:

Live Cycle Rights Management Invite User

Live Cycle Rights Management End User

How can I allow the above created user to search for groups and user during policy creation? Thanks.
2 Replies


Former Community Member
Issue resolved.

add domain: Home> LC Rights Management> Configuration> My Policies> Visible Users and Group


Former Community Member
Good catch Phuc. Make sure you do this for each Policy Set as well as My Policies.

Here's an overview of Policy Sets:


Cut and paste the URL.