


Hi
I need help to configure PDF Generator ES2 dev environment on Windows XP
I am getting the error down when try to convert native MS Word files.
It seems LC PDF Generator service does not have permission to launch MS Word despite account set in "User Accounts" and in the installation process.
In my environment, I used ADOBENET\fegoncal credential in LC PDFG ES2 installation. This user has administration privilege and was the same that installed MS Office.
How can I fix the issue?
Server log attached.
Error in AdminUI:
Error Code:1000
Error Message:
Error message from the primary converter:
ALC-PDG-001-000-Conversion of the input file failed because of an exception.
An unexpected exception while resolving a new connection to an Adobe Service.
Error message from the fallback converter:
ALC-PDG-001-000-Conversion of the input file failed because of an exception.
An unexpected exception while resolving a new connection to an Adobe Service.
Error in the server.log:
ERROR: API = CreateProcessAsUser
ERROR CODE = 1314
MESSAGE = Client user does not have necessary privilege
SYSTEM DETAILS
Microsoft Windows XP Professional Brazilian Portuguese
Version 5.1.2600 Service Pack 3 Compilação 2600
System Name LENOVO-FEGONCAL
System model 4063A38
User Name ADOBENET\fegoncal
Fernando Gonçalves
Acrobat e Produtos Enterprise
Adobe Systems Brasil
Tel.: 55 11 3043 7460
fegoncal@adobe.com
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Problem is related to “Grant the Replace a process level token privilege”.
I have performed tasks in guide Preparing to Install LiveCycle ES2 (Single Server) page 33, To grant the Replace a process level token privilege… and it solved the problem.
Fernando Goncalves
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Hi Fernando,
Did you see a significant improvement in performance comparing LC PDF-G ES2 with ES U1 regarding MSFT files?
Obrigado,
Carlos
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