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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

Form Building


Not applicable
I am currently running Adobe Pro 8 and use Groupwise as my primary email carrier. When I am creating a form and try to distribute it to myself to test to see if it works, I get a message that reads, "Failed to distribute the form via email. Detailed error: An error occurred while sending mail." Any ideas on why I cannot get this thing to work?
3 Replies


Level 10
There are a number of ways to invoke an email from Acrobat (mapi, SMTP, mailto) Whic steps are you taking to invoke the email?


Not applicable
I am currently not using any steps to invoke the email. Do you have any suggestions?


Level 10
It will depend on what protocol your mail client understands. If mapi is understood then you can merely use the email button in Acrobat on the File toolbar. I believe that Groupwise does support Mapi but it has been a long time since I have used Groupwise. If I remember correctly you had to enable it in GroupWise.....but again it has been a long time.

Hope that helps