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Exception thrown while calling back a DSC componentcom/adobe/edc/policy/APSDocumentServicesManagerHo

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01-04-2009

Hi,



on starting LC 8.2 Server I get this error,

2009-04-02 09:40:00,031 ERROR [STDERR] 02.04.2009 09:40:00 com.adobe.idp.scheduler.callback.ServiceCallbackHandler execute

SCHWERWIEGEND: Exception thrown while calling back a DSC componentcom/adobe/edc/policy/APSDocumentServicesManagerHome



any ideas what went wrong?



regards

Johannes

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TheRealAgentK
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05-07-2010

Hi Johannes,

did you ever find out what the underlying issue is/was? Having the same problem, on LC ES 2 though:


2010-07-06 11:24:54,605 INFO  [com.adobe.idp.dsc.startup.DSCStartupServlet] Install and start of components complete. Now starting core asynchronous services ...
2010-07-06 11:24:54,980 ERROR [STDERR] 6/07/2010 11:24:54 AM com.adobe.idp.scheduler.callback.ServiceCallbackHandler execute
SEVERE: Exception thrown while calling back a DSC componentcom/adobe/edc/policy/APSDocumentServicesManagerHome
2010-07-06 11:24:55,011 INFO  [org.quartz.core.JobRunShell] Job APS_PRINCIPALKEY_REKEY_JOB_GRP.APS_PRINCIPALKEY_REKEY_JOB threw a JobExecutionException:
org.quartz.JobExecutionException: java.lang.Exception: java.lang.IllegalStateException [See nested exception: java.lang.Exception: java.lang.IllegalStateException]

Cheers

Kai

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jhendry
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jhendry
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23-09-2010

As am I,

I manually installed LC ES2 into a new JBoss/mySQL instance following the manual install instructions here:

http://help.adobe.com/en_US/livecycle/9.0/prepareinstallsingle.pdf

http://help.adobe.com/en_US/livecycle/9.0/install_jboss.pdf

Then, applied the SP1, now I get this exception every ten minutes on the dot.

2010-09-24 00:00:00,038 ERROR [STDERR] 24/09/2010 00:00:00 com.adobe.idp.scheduler.callback.ServiceCallbackHandler execute

SEVERE: Exception thrown while calling back a DSC componentcom.adobe.edc.common.EDCException

2010-09-24 00:00:00,076 INFO  [org.quartz.core.JobRunShell] Job APS_PRINCIPALKEY_REKEY_JOB_GRP.APS_PRINCIPALKEY_REKEY_JOB threw a JobExecutionException:

org.quartz.JobExecutionException: java.lang.Exception: ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error. [See nested exception: java.lang.Exception: ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.]

at com.adobe.idp.scheduler.callback.ServiceCallbackHandler.execute(ServiceCallbackHandler.java:102)

at org.quartz.core.JobRunShell.run(JobRunShell.java:202)

at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:529)

Caused by: java.lang.Exception: ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.

at com.adobe.idp.scheduler.callback.ServiceCallbackHandler.execute(ServiceCallbackHandler.java:101)

... 2 more

Any suggestions on how to check the callback schedule for the misbehaving callback ?

Jason.

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Hina_Rastogi
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24-09-2010

Hi Jason,

Does this problem come even after server restart?

Thanks,

Hina

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gilgoodridge
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gilgoodridge
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01-10-2010

I'm seeing these same errors too.  Anyone have any luck figuring out the issue?

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hkin
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27-10-2010

Hi All,

Did anyone find a resolution to this problem? even i am facing the same issue.

On one of the blogs i found a resolution, tried it but it seems not to work.

1) Stopped lc server

2) cleared out all temp files and caches

Restarted App server, but it doesn't work. still the same error message every 10 minutes

The blog also states to do the following steps

4) Reinstall the ES 2 server patch

5) Restart server - came up without error

So did anyone else try these steps, and resinstalling SP1, is it required.

~

Hkin

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chalukya
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23-04-2012

Hi All,

Did anyone solve this issue ..

I am facing the same issue.

Regards--

Chalukya.