Error when installing Form Manager.

[Former Community Member]

Hi all,



I'm trying to install Form Manager v. 7.0.1. When I run the configuration manager, the progress gets to 12% then displays the error code "LCMerror101" with the message "Livecycle module pdfagent-client could not be copied to working directory".



Does anyone know what this error means? How can I work around it?



I know the issue isn't related to disk space (20+ gigs free) and I'm using the administrator account to install. Any suggestions or tidbits of info would be much appreciated.



Thanks,

Stone.

[Former Community Member]

Here's a copy of the log file. lcm.log



[2006-02-21 14:11:34,437], Runnable bean context: My Action (bean23), com.adobe.idp.install.lcm.LCMProcessManager, INFO , Copying component to working dir: com.adobe.idp.install.lcm.config.Component@857327[monitorui,../components/monitorui,./working/monitorui]

[2006-02-21 14:11:36,750], Runnable bean context: My Action (bean23), com.adobe.idp.install.lcm.LCMProcessManager, INFO , Copying component to working dir: com.adobe.idp.install.lcm.config.Component@14b2db7[xmlform,../components/xmlform,./working/xmlform]

[2006-02-21 14:11:38,718], Runnable bean context: My Action (bean23), com.adobe.idp.install.lcm.LCMProcessManager, INFO , Copying component to working dir: com.adobe.idp.install.lcm.config.Component@a65760[fontmanager,../components/fontmanager,./working/fontmanager]

[2006-02-21 14:11:48,312], Runnable bean context: My Action (bean23), com.adobe.idp.install.lcm.LCMProcessManager, INFO , Copying component to working dir: com.adobe.idp.install.lcm.config.Component@1e140bf[registry,../components/registry,./working/registry]

[2006-02-21 14:12:30,593], Runnable bean context: My Action (bean23), com.adobe.idp.install.lcm.LCMProcessManager, INFO , Copying component to working dir: com.adobe.idp.install.lcm.config.Component@161bfa3[pof,../components/pof,./working/pof]

[2006-02-21 14:12:32,390], Runnable bean context: My Action (bean23), com.adobe.idp.install.lcm.LCMProcessManager, INFO , Copying component to working dir: com.adobe.idp.install.lcm.config.Component@6c9220[workflow,../components/workflow,./working/workflow]

[2006-02-21 14:12:35,515], Runnable bean context: My Action (bean23), com.adobe.idp.install.lcm.LCMProcessManager, INFO , Copying component to working dir: com.adobe.idp.install.lcm.config.Component@1ed7524[fm,../components/formmanager,./working/fm]

[2006-02-21 14:12:39,921], Runnable bean context: My Action (bean23), com.adobe.idp.install.lcm.LCMProcessManager, INFO , Copying component to working dir: com.adobe.idp.install.lcm.config.Component@a5c9f1[pdfagent-client,../components/pdfagent-client,./working/pdfagent-client]

[2006-02-21 14:12:39,921], Runnable bean context: My Action (bean23), com.adobe.idp.install.lcm.LCMProcessManager, ERROR, Could not copy components

com.adobe.idp.install.lcm.LCMException: Could not copy components

at com.adobe.idp.install.lcm.LCMProcessManager.copyComponentsToWorkingDirectory(LCMProcessManager.java:463)

at MyAction.execute(MyAction.java:165)

at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)

Caused by: com.adobe.idp.install.lcm.LCMException: Illegal state found: File does not exist

at com.adobe.idp.install.lcm.LCMProcessManager.copyDirOrFile(LCMProcessManager.java:554)

at com.adobe.idp.install.lcm.LCMProcessManager.copyDirOrFile(LCMProcessManager.java:508)

at com.adobe.idp.install.lcm.LCMProcessManager.copyComponentsToWorkingDirectory(LCMProcessManager.java:459)

... 2 more

[2006-02-21 14:12:40,015], Runnable bean context: My Action (bean23), MyAction, ERROR, LCMerror101{pdfagent-client}

com.adobe.idp.install.lcm.LCMException: Could not copy components

at com.adobe.idp.install.lcm.LCMProcessManager.copyComponentsToWorkingDirectory(LCMProcessManager.java:463)

at MyAction.execute(MyAction.java:165)

at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source)

Caused by: com.adobe.idp.install.lcm.LCMException: Illegal state found: File does not exist

at com.adobe.idp.install.lcm.LCMProcessManager.copyDirOrFile(LCMProcessManager.java:554)

at com.adobe.idp.install.lcm.LCMProcessManager.copyDirOrFile(LCMProcessManager.java:508)

at com.adobe.idp.install.lcm.LCMProcessManager.copyComponentsToWorkingDirectory(LCMProcessManager.java:459)

... 2 more

[2006-02-21 14:12:40,031], Runnable bean context: My Action (bean23), MyAction, ERROR, ErrorCode: LCMerror101, ErrorStr: Livecycle module pdfagent-client could not be copied to working directory.

[Former Community Member]

I believe that this error is the result of not doing a proper uninstall. References of some files do not get deleted. A workaround would be to try to install in a different directory.