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error of installing LC ES for Jboss with turnkey

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get error like "

roductException: (error code = 200; message="Java error"; exception = [WizardException: (error code = 200; message="C:\Adobe\LiveCycle8.2\jboss\InstallJBossService.bat (refuse to access。)"; exception = [ServiceException: (error code = 200; message = "C:\Adobe\LiveCycle8.2\jboss\InstallJBossService.bat (refuse to access。)"; severity = 0; exception = [java.io.FileNotFoundException: C:\Adobe\LiveCycle8.2\jboss\InstallJBossService.bat (refuse to access。)])])])" while installing in VMWare workstation 6 with guest os Windows 2003.

Thanks for any help!
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Level 4
Have you installed a JDK and configured the system environment variables 'JAVA_HOME' and 'Path'? If yes, is it 64-bit? Is it 1.5.x?

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yes, 32-bits windows 2003 with Java sdk 1.5.0.16,java_home and path has been set correctly.

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Level 4
Are you running this as the 'Local Administrator' user? If not, try that.