Dynamic forms and versions of Adobe Reader before 8.1.1

[Former Community Member]

Hi,



I have created an interactive form with show/hide certain subforms with add Instances, with calculations using Designer 8.1.1. I have saved the form as a dynamic xml form (I can see that this form is compatible with 7.0.5 or higher) Now when the form is online I have customers who use 8.0 or 7.0.5 They can open the form but not everything shows or they cannot add a line. IN other words the form gets useless.



Is there a way to sort this problem out? Can I add script which looks at the adobe reader the user uses and then give a popup that he needs to upgrade? Maybe put the link in the popup? Do I use form ready to execute the popup?



Thanks for the help.

[Former Community Member]

How are your Customers getting the form? Are they calling a program that calls Form Server to render the form? It is possible that when calling form server you are not specifying that the form needs to be rendered as dynamic.

[Former Community Member]

Paul,



I don't use the formserver. The form is uploaded in our CMS. I have saved the file as a dynamic xml form.

[Former Community Member]

Are you saving it in the CMS system as a PDF or an XDP file?

[Former Community Member]

As a PDF

[Former Community Member]

Ok ...when you save it out of designer you have to choose Adobe Dynamic XML form in the Save as Type dropdown (just below the filename entry).

[Former Community Member]

That is what I already have done.



Do you have any idea how I can put a link to an URL in a messagebox. This is what I already got

event initialize

if(xfa.host.version =="7.0.5") {

xfa.host.messageBox("Please upgrade to the latest version of Adobe Reader.\nGo to http://www.adobe.com.","Warning",1);

}



And I want the users to be able to click on the www.adobe.com which then opens the site

[Former Community Member]

I do not believe that you will be able to link form the message box (it is not supported).



If you have already saved your form as dynamic then I cannot think of why they would not be able to use it as dynamic. Is it possible that an older verion (non dynamic) is cached somewhere?