Dynamic form saving

Avatar

Avatar

Thomas_McConnac

Avatar

Thomas_McConnac

Thomas_McConnac

03-12-2008

Hi,



I'm trying to allow my users to save their forms, but I'm struggling with implementing this through extended rights. I think I've narrowed down the problem to my form being dynamic and making subforms hidden and visible. I've had a quick attempt at certification but ran into a problem with it saying that I had a temporary profile so the certificate could not be validated.



Am I doing something wrong or am I using the wrong method?



Any help anyone can give would be greatly appreciated as I think I am currently losing the plot!



Many thanks,



Tom

Replies

Avatar

Avatar

pguerett

Avatar

pguerett

pguerett

03-12-2008

Saving of the form has nothing to do with the form being dynamic. If you want to allow users to save the form using Reader you will have to Reader Extend the form to allow this option. There are two ways to Reader Extend the form:



1. LiveCycle Reader Extensions server

2. Open the File in Acrobat and choose the Advanced/Extend Features in Reader option

Avatar

Avatar

Thomas_McConnac

Avatar

Thomas_McConnac

Thomas_McConnac

03-12-2008

Hi Paul,



I've tried using the Extended Features through Acrobat but when I open it in Reader it is saying that the form has changed since it was extended and that the extension rights are no longer valid.



Tom

Avatar

Avatar

pguerett

Avatar

pguerett

pguerett

03-12-2008

Cab you send the form to livecycle8@gmail.com and I will have a look? Please include a brief sunnary of how to reproduce the problem.

Avatar

Avatar

Thomas_McConnac

Avatar

Thomas_McConnac

Thomas_McConnac

04-12-2008

Which one do you want to look at? The certificate, or the extended?

Avatar

Avatar

pguerett

Avatar

pguerett

pguerett

04-12-2008

The extended form

Avatar

Avatar

Allta_Media

Avatar

Allta_Media

Allta_Media

10-12-2008

What version of Reader are you opening the form in?

Avatar

11-12-2008

If you solved this problem please post the solution I am having the same problem. After the user enters data more then twice they can no longer save the form.

Avatar

Avatar

Thomas_McConnac

Avatar

Thomas_McConnac

Thomas_McConnac

11-12-2008

I have just managed to narrow down the problem and find a workaround, but I haven't found a solution.



It is opening fine locally in Acrobat 9 and Reader 7, but it is coming up with the error in Citrix Reader 7.



Just been able to get it opened in Citrix Reader 8 (same infrastructure, different icon) and I am not recieving an error message.



So this is either a compatibility issue with Reader 7 on Citrix, or a problem with the configuration of Reader 7 on our Citrix infrastructure.



I'm not sure how to progress this here at the moment as there is a call in to upgrade the Reader version distributed to all users anyway.



Hope this helps you too Scott,



Tom