Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Designer v 8.2.1 will not do a Preview.

Not applicable
Designer v 8.2.1 will not do a Preview. It used to when my adobe reader was v7.5 then I installed adobe reader v9 and no I get this message.

"The Adobe Acrobat/Reader that is running can not be used to view PDF files in a web browser. Adobe Acrobat /Reader version 8 or 9 is required. Please exit and try again."

I have Adobe Acrobat9 and Reader 9

Any help please.

3 Replies
Not applicable
I have the same problem. I know that uninstalling Reader 9.0 will fix the problem.

Not sure how to fix problem with Reader 9.0 still installed. Sorry.
Not applicable
Try running Reader 9 explicitly, and while it's running, launch Designer and do a preview.

Level 7
Level 7
Actually, I would start the full version of Acrobat and then LiveCycle Designer.