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Controll over task assign

Not applicable

I've a process with many Task Assing in different Gatway Branchs.

This gatway is set: and - waith, but is possible that one or more of these task assign will never completed

there is a way to relpace user assinged in a task with another user to comlplete to do list of all gatway branch?

Shared queue and escalation aren't good solutions because original user can lock his task assing and in this case the process'll be stopped
4 Replies
Level 10
Level 10
You can use the adminui and re-assign task that are "stuck" in a person's worklist to another person.

Would that be a solution?

Not applicable
No, i can not use the adminui. I can only use Workbanch and Workspace.

Other solutions?

Not applicable

I have a custom component which will let you re assign tasks from one user to another using workflow.using this you can easliy solve your problem

let me know you e-mail address,will send it to you


Level 9
Level 9
We have an Extension to Workspace that allows an administrator to re-assign tasks from one user to another.