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Controll over task assign

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07-07-2008

Hi,



I've a process with many Task Assing in different Gatway Branchs.

This gatway is set: and - waith, but is possible that one or more of these task assign will never completed



there is a way to relpace user assinged in a task with another user to comlplete to do list of all gatway branch?



Shared queue and escalation aren't good solutions because original user can lock his task assing and in this case the process'll be stopped

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Jasmin_Charbonn

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Jasmin_Charbonn

Jasmin_Charbonn

07-07-2008

You can use the adminui and re-assign task that are "stuck" in a person's worklist to another person.



Would that be a solution?



Jasmin
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08-07-2008

No, i can not use the adminui. I can only use Workbanch and Workspace.



Other solutions?



thanks
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13-08-2008

hi

I have a custom component which will let you re assign tasks from one user to another using workflow.using this you can easliy solve your problem

let me know you e-mail address,will send it to you

thanks

girish

mergeandfuse@gmail.com

http://eslifeline.wordpress.com/
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HowardTreisman

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HowardTreisman

HowardTreisman

27-08-2008

We have an Extension to Workspace that allows an administrator to re-assign tasks from one user to another.

http://www.avoka.com/avoka/enquirytool.shtml



Howard