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Cannot Open Shortcut to Folder in LiveCycle Designer 7.0


Former Community Member
Our users need to navigate through a lot of sub folders to get to their files. As a result, some users create shortcuts to certain folders on their desktop.

Unfortunately, we noticed that we cannot open a shortcut to a folder from within LiveCycle Designer. This is not a problem for any other application. We also made sure that the poblem wasn't related to folders that were too deep. We are using LiveCycle Designer version 7.0 with Windows XP SP2.

Steps to replicate the problem:

1) Create a shortcut to a folder on your desktop

2) Open LiveCycle Designer

3) Select File - Open from the menu

4) Select the shortcut to the folder

5) An error appears "Access to foldername was denied" where foldername is the name of the folder specified in the shortcut.

If anyone knows of a solution to this, please let me know.

Thank you.
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