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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

Big Problem


Not applicable
I created a form with LiveCycle Designer with Check Boxes and text fields. I added a submit button to point to an email. This form works fine when I submit however my client is complaining that when they try to submit the form Outlook hangs and they ultimately cannot send it.

What can be going wrong??
3 Replies


Level 10
Do they have virus scan software that will not allow programmatic access to Outlook?


Not applicable
I'm not sure.. problem is they are 2 hours away and now they are telling me they CAN send however the "Sent" message never disappears in Outlook. I am beginning to think this has nothing to do with my form and more with some of their settings..