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Web SDK identity cookie expiry date does not refresh?

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Level 5

Hi,

 

Checking on how Web SDK handles the existing AMCV cookie, found that the expiry date of the kndctr identity cookie seems does not refresh when clicking several pages. While can see the kndctr cluster cookie expiry refreshes on every hit.

 

My understanding is that this cookie carries the ECID, if the cookie doesn't refresh, is it going to affect the unique visitor count particularly under the Safari ITP where the cookie are capped 7 days?

 

Thanks,

John

 

2 Replies

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@Hey_John If you have successfully found a solution on your own, we kindly ask that you share it with the community for future reference and mark it as the correct answer.



Kautuk Sahni

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Level 5

Hi @kautuk_sahni 

 

Sorry I didn't follow up on this.

 

Hope someone from Adobe can take this up, to further validate if this is indeed an issue and fix it accordingly.

 

Thanks,

John