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Sending Client Side and Server Side (Web SDK) traffic into one Report Suite

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Level 2

Hi All,

I am going to push to prod Web SDK implementation. I have set the same Report Suite that I use for Client Side. What will happen then? The data will be doubled or rather merged? If merged, how to properly set up and where?

Thanks in advance for all responses!

Best Regards!

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4 Replies

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Level 3

@kamil_tagging  if you are using 2 tagging sending data to two different report suite, adobe will collect it a separate server call. it will not be merged. 

 

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Community Advisor

@kamil_tagging pushing both Client-Side and Server-Side (via Web SDK) traffic into the same report suite is a common setup, but it needs to be configured carefully to avoid data duplication.

What will Happen 1: Identity Mismatch Across Both Sources

If implemented correctly, Adobe Analytics will treat these hits as part of the same session. However, if identity is not managed properly, you may see inflated visits, visitors, and page views due to data being treated as separate hits from different users or sessions.

Validation Steps:
Make sure both client and server hits use the same ECID. On the client side, the Web SDK handles this automatically. For server-side hits, you’ll need to pass the ECID from the client. Without this, Adobe will treat them as different users, and you'll see inflated visit/visitor counts.

 

What will Happen 2 - Avoid duplicate page views and Events

Make sure you’re not sending a page view hit both client-side and server-side for the same page load. That’s a common source of double-counting.

Validation Steps:

Use the Adobe Experience Platform Debugger or browser tools to check

  1. That both hits share the same ECID

  2. Event types and page names

  3. That you’re not duplicating key events

If those pieces are in place, your data will merge cleanly in the same Report Suite without duplication.

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Level 2

Hi @Asheesh_Pandey 

Thank you so much for a detailed response!

Regarding the same ECID, I have set in both extensions (Experience Cloud ID Service and Adobe Experience Platform Web SDK)

Please take a look:

kamil_tagging_0-1748940188177.png

kamil_tagging_1-1748940212606.png


is any other place where ECID suppose to be added?

PageName and Events are set up in the same way in client side and server side. Will they duplicate?

kamil_tagging_2-1748940430991.png

kamil_tagging_3-1748940479251.png

 

kamil_tagging_4-1748940632350.png

kamil_tagging_5-1748940665615.png


Thanks in advance for the response!

Best Regards,
Kamil



 

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Administrator

@kamil_tagging Just checking in — were you able to resolve your issue?
We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!



Kautuk Sahni