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Personalization issue through AEP Edge Segmentation

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Level 3

Hi experts, 

We are trying to deploy personalization through Adobe Target leveraging the Edge segmentation capability of AEP and ran into issues. While the segment is getting qualified in AEP, Target is not able to qualify for the segment and hence not delivering the experience. I have followed all steps mentioned in the document: https://experienceleague.adobe.com/docs/platform-learn/implement-web-sdk/applications-setup/setup-ta... and can't figure out why the qualification is not happening in Target?

Below is the screenshot of the Target activity with the segment id: "platformSegment":"509b9e02-4f9b-457a-abe8-fe5316af2632"

kchaitanya_1-1651256907575.png

When I check for the profile id through Postman (for my ECID), I am seen qualifying to the same segment in AEP: 

kchaitanya_2-1651257059590.png

Has anyone faced similar issue of the segment not qualifying in Target though the ECID qualifies for the segment in AEP? And how did you solve the issue?

 

Thanks & regards,

K Chaitanya

 

 

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