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SOLVED

Error triggering AEP Offer Decision through WebSDK

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Level 2

While going through this tutorial Offer Decisioning with the Platform Web SDK, we are getting this error in console.

UserAP_0-1645799897327.png

And upon checking payload, it seems the payload response from AEP Offer Decisioning Service is also empty, and this is causing above error.

 

Does anyone know how to trigger offer decisions from WebSDK? Could you point me to the right(updated) documentation as this seems to be not working for many?

 

PS: this is working through the APIs but not with WebSDK.

1 Accepted Solution

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Correct answer by
Level 3

Hi @UserAP , The use of Offer Decisioning in Adobe Experience Platform Web SDK is available in early access to select users. This functionality is not available to all IMS organizations. Therefore, make sure you provision for the offer decisioning and try after.

Referencehttps://experienceleague.adobe.com/docs/experience-platform/edge/personalization/offer-decisioning/o...

 

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1 Reply

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Level 3

I had the same issue. Adobe says you must be registered for the Beta test to use this features. Its not yet GA.

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Correct answer by
Level 3

Hi @UserAP , The use of Offer Decisioning in Adobe Experience Platform Web SDK is available in early access to select users. This functionality is not available to all IMS organizations. Therefore, make sure you provision for the offer decisioning and try after.

Referencehttps://experienceleague.adobe.com/docs/experience-platform/edge/personalization/offer-decisioning/o...